Fiscal Year 2017 Annual Report

Welcome

Columbia's Fiscal Year 2017 leaves behind an enduring legacy.  

David M. Greenberg, Executive Vice President

On October 24, 2016, President Bollinger led a dedication ceremony for the new Manhattanville campus, soon followed by the opening of the campus’s first two new buildings—the Jerome L. Greene Science Center and Lenfest Center for the Arts, as well as a centralized energy plant beneath the campus. 

This historic moment for the University also marks a long anticipated milepost for Facilities and Operations.  In some ways, it represents the culmination of a decades-long process of community meetings, planning, design and construction, and in other ways, it signals only a start. The Manhattanville opening brings a new beginning of serving a new campus—not to mention the decades ahead of more planning, design, and construction.

Without a doubt, all units across Facilities and Operations have been part of Manhattanville development and service—past, present, and/or future. From design and construction to setting new standards for minority, women and local hiring to custodial and maintenance, public safety, new retail opportunities, sustainable transportation, mail services and more, our collective role in the formation and daily operation of this new campus goes on and on. 

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

For Athletics, the “Bubble at Baker”—a temporary dome enclosing the Rocco B. Commisso Soccer Stadium during the winter months—was inflated in January 2017 for the first time, offering a needed, off-season practice facility for Columbia’s outdoor varsity teams as well as select club sports and intramurals. Facilities and Operations led the design and construction process for the air-supported structure, including many months of planning and community meetings well before the project began—all to usher in a new era for Athletics as our student-athletes compete across the Ivy League and beyond.

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

While FY 2017 had its fill of large initiatives, there were other moments throughout the year that were no less memorable, from celebrity chefs cooking special meals at John Jay Dining Hall to expanding staff across the Health portfolio to support students’ needs. These moments and more—including many recognitions of our award-winning work—are recounted in this year’s annual report.

Not to be overlooked are the moments not mentioned in the report—those smaller opportunities when our team goes above and beyond for the good of the University and the people that work, live, and study here.  As I look back with pride at the year behind us, I hope you join me in looking ahead with excitement for the potential of what our organization can accomplish.

YEAR IN REVIEW

FY 2017 FAST FACTS

Highlights regarding the scope and impact of our efforts

Undergraduate Housing managed 8,336 service requests at the Hartley Hospitality Desk, and provided 9,884 key loan assists and proxy escorts
Undergraduate Housing managed 8,336 service requests at the Hartley Hospitality Desk, and provided 9,884 key loan assists and proxy escorts
Undergraduate Housing

managed 8,336 service requests at the Hartley Hospitality Desk, and provided 9,884 key loan assists and proxy escorts

Environmental Stewardship  kept approximately 211,608 pounds (105 tons) of  organic waste out of landfills, in partnership with the NYC Department of Sanitation’s compost program
Environmental Stewardship kept approximately 211,608 pounds (105 tons) of organic waste out of landfills, in partnership with the NYC Department of Sanitation’s compost program
Environmental Stewardship

kept approximately 211,608 pounds (105 tons) of organic waste out of landfills, in partnership with the NYC Department of Sanitation’s compost program

Insurance &  Immunization  processed more than 11,000 immunization records and enrolled more than 17,000 students in the student health insurance plan
Insurance & Immunization processed more than 11,000 immunization records and enrolled more than 17,000 students in the student health insurance plan
Insurance and Immunization

processed more than 11,000 immunization records and enrolled more than 17,000 students in the student health insurance plan

Transportation made route changes to the Intercampus Shuttle that save more than 1,000 miles & 2.5 tons of CO2 per year; ridership rose 4.1%
Transportation made route changes to the Intercampus Shuttle that save more than 1,000 miles & 2.5 tons of CO2 per year; ridership rose 4.1%
Transportation

made route changes to the Intercampus Shuttle that save more than 1,000 miles & 2.5 tons of CO2 per year; ridership rose 4.1%

Columbia Dining increased Vegan menu offerings by  20 percent, and saw 351 more upperclass students purchase a Dining plan than the previous year
Columbia Dining increased Vegan menu offerings by 20 percent, and saw 351 more upperclass students purchase a Dining plan than the previous year
Columbia Dining

increased Vegan menu offerings by 20 percent, and saw 351 more upperclass students purchase a Dining plan than the previous year

The Student Mail Center processed 147,418 packages, including a coconut and a real potato with a smiley face, both with stamps on them
The Student Mail Center processed 147,418 packages, including a coconut and a real potato with a smiley face, both with stamps on them
Student Mail Center

processed 147,418 packages, including a coconut and a real potato with a smiley face, both with stamps on them

Sexual Violence Response trained 55 students to become certified SVR volunteers (Peer Advocates & Peer Educators.) They undertook 40 hours of training approved by the New York State Department of Health.
Sexual Violence Response trained 55 students to become certified SVR volunteers (Peer Advocates & Peer Educators.) They undertook 40 hours of training approved by the New York State Department of Health.
Sexual Violence Response

trained 55 students to become certified SVR volunteers (Peer Advocates & Peer Educators.) They undertook 40 hours of training approved by the New York State Department of Health.

Disability Services proctored 7,807 exams and arranged note-taking services for 1,062 courses; registered students grew by 17.5%
Disability Services proctored 7,807 exams and arranged note-taking services for 1,062 courses; registered students grew by 17.5%
Disability Services

proctored 7,807 exams and arranged note-taking services for 1,062 courses; registered students grew by 17.5%

Public Safety provided guard services for 1,420 events, totalling nearly 25,000 hours
Public Safety provided guard services for 1,420 events, totalling nearly 25,000 hours
Public Safety

provided guard services for 1,420 events, totalling nearly 25,000 hours

paid $138 million to minority-, women-, and  locally-owned (MWL) firms in FY2017; MWL construction hours worked total 273,000 in 2017
paid $138 million to minority-, women-, and locally-owned (MWL) firms in FY2017; MWL construction hours worked total 273,000 in 2017
Supplier & Workforce Diversity

paid $138 million to minority-, women-, and  locally-owned (MWL) firms in FY2017; MWL construction hours worked total 273,000 in 2017

Lerner Operations welcomed more than 1,600,000 visitors through Lerner Hall and managed 1,126 guest lists for building events
Lerner Operations welcomed more than 1,600,000 visitors through Lerner Hall and managed 1,126 guest lists for building events
Lerner Operations

welcomed more than 1,600,000 visitors through Lerner Hall and managed 1,126 guest lists for building events

Real Estate leased more than 270,000 square feet of space to meet University needs
Real Estate leased more than 270,000 square feet of space to meet University needs
Real Estate

leased more than 270,000 square feet of space to meet University needs

Operations built a new steam chiller at Morningside that reduces draw on the city’s power grid by 1,267 kilowatts per year compared to electric chillers, winning Columbia a Con Edison reward of $1,209,072
Operations built a new steam chiller at Morningside that reduces draw on the city’s power grid by 1,267 kilowatts per year compared to electric chillers, winning Columbia a Con Edison reward of $1,209,072
Operations

built a new steam chiller at Morningside that reduces draw on the city’s power grid by 1,267 kilowatts per year compared to electric chillers, winning Columbia a Con Edison reward of $1,209,072

Manhattanville Development put 510,000 square feet of new space into service with the openings of the Jerome L. Greene  Science Center and Lenfest Center for the Arts
Manhattanville Development put 510,000 square feet of new space into service with the openings of the Jerome L. Greene Science Center and Lenfest Center for the Arts
Manhattanville Development

put 510,000 square feet of new space into service with the openings of the Jerome L. Greene  Science Center and Lenfest Center for the Arts

Alice! provided more than 30,000 safer sex supplies to students, and hosted nearly 2,800 participants in trainings and workshops
Alice! provided more than 30,000 safer sex supplies to students, and hosted nearly 2,800 participants in trainings and workshops
Alice!

provided more than 30,000 safer sex supplies to students, and hosted nearly 2,800 participants in trainings and workshops

AWARDS AND RECOGNITION

Facilities and Operations is recognized for the work our teams perform

The first phase of Manhattanville's Central Energy Plant was recognized with a Platinum Award from the American Council of Engineering Companies New York Chapter (ACEC-NY). The award was given in the "Energy" category, recognizing the design team for accommodating the complex infrastructure of the Central Energy Plant within an urban campus. The engineering solutions needed to address not only the immediate project parameters but to be readily expandable in support of the phased development of the site and to establish a design flexibility that could adapt to emerging demands and technologies, a challenge the team met by employing computer models, innovative chiller configurations and industrial-grade control and monitoring systems.

Photo from the ribbon cutting event marking the opening of the Central Energy Plant in Manhattanville.

The Society of American Military Engineers (SAME) NYC Post honored Columbia University as the Private Owner of the Year at the organization's 76th Annual Scholarship Fund Dinner Dance. The award recognized Columbia's commitment to the engineering and construction industries. In addition, four of SAME's endowed scholarships are given to students studying at Columbia.

David M. Greenberg, executive vice president of Facilities and Operations, was among the inaugural honorees of the Women Business Council's "WeforShe" program. WeforShe honors key decision makers in the construction industry to affirm their commitment to gender equality, as well as increasing diversity and the role of women in the construction industry. WeforShe unites men and women throughout the construction industry to create a more inclusive workplace for women. “The best way to insure strong participation of women and minorities in our construction efforts is to lead by example and have women and minorities in leadership and decision-making positions,” said Greenberg in affirming his dedication to creating opportunities for women throughout the organization.

Annette Lopes (right), AVP for human resources at Columbia University Facilities and Operations, accepting the "We for She" award on behalf of David Greenberg from the Women Business Council.

Columbia Dining was recognized by the Daily Meal as No. 2 out of the top 75 for College Dining in the U.S. It is the only Ivy League school to rank in the top 10.

Columbia University has been named one of the Safest Colleges in America 2017 by the National Council for Home Safety and Security. Columbia was ranked No. 22 out of the more than 2,000 four-year colleges and universities assessed using the most recent data from the FBI’s Uniform Crime Reporting and the National Center for Education Statistics. Previously, Columbia had been named one of the safest urban schools in the United States by Reader’s Digest.

Engineering News Record (ENR), one of the nation's leading construction and engineering industry publications, recognized Columbia University as "Owner of the Year" for its New York Region. Each year, ENR New York selects an organization as Owner of the Year for their innovation and creativity throughout the region. In awarding the 2017 recognition to Columbia, ENR New York cited in particular Columbia's long-term commitment to Upper Manhattan and its Manhattanville development for the academic impact it will make and long term economic impact in providing construction and new university jobs as part of the expansion.

ENR New York Owner of the Year logo

In July 2016, Columbia’s Environmental Stewardship office received a City & State 2016 Corporate Social Responsibility Award in Sustainability for its efforts to reduce its environmental footprint and leading the advancement of sustainable initiatives on campus.

Kim Chen, an associate director for project management, was a featured panelist at a university construction event hosted by Professional Women in Construction.  At the event, Chen presented an overview of Columbia’s capital project principles at the historic Morningside campus, where projects often marry preserving the campus’s historic character with modern upgrades to meet the needs of world-class researchers.  Chen emphasized Columbia’s commitment to sustainability and diversity across its portfolio of projects, including the university’s long-standing commitment to achieving construction spend and workforce goals with minority-, women- and locally based businesses and individuals. Professional Women in Construction (PWC) is a national nonprofit organization that seeks to advance women and minorities in the construction and related industries.

Kim Chen, associate director for project management, speaking at an industry panel on Jan. 24, 2017.

Michael Plottel, a director of project management, was elevated to a Fellow of the American Institute of Architects (AIA) for his ongoing “advancement of the living standards of people through their improved environment.” Fellowship is bestowed by the American Institute of Architects on AIA-member architects who have made outstanding contributions to the profession through design excellence, improvement to the built environment, contributions in the field of architectural education, or to the advancement of the profession. Fewer than 3% of the more than 80,000 AIA members have this distinction. Michael’s elevation to FAIA recognizes his rich contribution to New York City’s successful re-urbanization efforts, as well as his multi-decade dedication to fostering research and dialogue around the scholarship and practice of public architecture.

The Jerome L. Greene Science Center was awarded the American Council of Engineering Companies (ACEC) Grand Award in the “Building/Technology Systems” category at the 2017 Engineering Excellence Awards Ceremony. The Greene Science Center was one of only 16 "Grand Award" winners in the nation. The Engineering Excellence Awards–the "Academy Awards" of the engineering industry–recognized preeminent engineering achievements for 2017 from throughout the world.

The Jerome L. Greene Science Center (photo: Columbia University/Frank Oudeman)

The American Council of Engineering Companies New York Chapter (ACEC-NY) awarded Columbia's Jerome L. Greene Science Center with a 2017 Engineering Excellence Diamond Award in the Building/Technology Systems category. The Diamond Award is the highest that ACEC-NY awards in individual categories. The Jerome L. Greene Science Center was given the prestigious award for its innovative and unique design and engineering systems, including the double-skin glass curtain wall designed to reduce noise and meet thermal requirements with a reduced demand on energy.

In recognition of a career spent taking action in large and small ways to make the world a better place, La-Verna Fountain was honored by the Harlem Business Alliance with its "Woman of Action" Award at the organization's 36th annual awards celebration. Fountain is Vice President for Strategic Communications and Construction Business Initiatives at Columbia University Facilities and Operations. Under her direction, Fountain has led the University's initiatives to expand opportunities for minority, women and local (MWL) businesses and construction workers to do business with Columbia. Since joining Columbia in 2006, Fountain has served on numerous boards and advisory councils supporting the local community, many of which have focused on expanding opportunities for minority- and women-owned businesses and workers.

La-Verna Fountain, Vice President for Strategic Communications and Construction Business Initiatives, next to her husband James and surrounded by colleagues when she received the Harlem Business Alliance "Woman of Action" award at a ceremony on May 3, 2017.

Student Mail won “Site of the Year” in 2016 out of all North American accounts by Swiss Post Solutions (SPS), an organization with which Mail partners to provide package services.

This award recognizes a single SPS onsite operation nationwide for its contributions and performance made in the areas of client satisfaction, operational excellence, continuous processes improvement, and teamwork approach. The Package Center issued more than 27,000 packages in the month of September 2016 alone, a 5% increase over prior years. The average turnaround time to pick up a package was under 1.5 minutes.

500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2 Final//EN">
<title>500 Internal Server Error</title>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.</p>

The New York City Hispanic Chamber of Commerce (NYCHCC) honored La-Verna Fountain, vice president for strategic communications and construction business initiatives, with the organization's BridgeBuilders Award. The BridgeBuilders Award recognizes individuals that are committed to the growth of businesses in Puerto Rico and New York by providing opportunities that stimulate its economy and communities. Bridgebuilders have been instrumental in engaging both the Puerto Rico and New York communities by making them active participants in business development, cultural exchanges, and civic participation.  Fountain received the honor during the NYCHCC's Economic Development Conference and Trade Mission in San Juan, Puerto Rico.

La-Verna Fountain (center holding award), Vice President of Strategic Communications and Construction Business Initiatives, receiving the New York City Hispanic Chamber of Commerce's BridgeBuilders Award.

"Manhattanville: A New York Nexus; Sheffield Farms, the Milk Industry, and the Public Good," produced as part of the historical exhibit in Manhattanville, 500 Internal Server Error

Internal Server Error

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Tanya Pope, assistant vice president for University Supplier Diversity & Business Integration at Facilities and Operations, was recognized with a 2017 corporate social responsibility award from City & State magazine. The award honors Pope for her leadership in advancing diversity opportunities for University suppliers and demonstrating corporate responsibility in the workplace. Pope is responsible for sourcing capable, diverse vendors to support the University’s construction projects and business initiatives. In addition, she oversees reporting and community projects related to Columbia’s agreements with the community and State of New York related to construction initiatives.

Tanya Pope, assistant vice president for University Supplier Diversity & Business Integration at Facilities and Operations, recognized with a 2017 corporate social responsibility award from City & State magazine.

Multimedia Highlights

CUFO is active on social media, engaging with faculty, staff and students via video, photography, event promotions and more

Welcome to CH
Columbia Health 101

As part of the New Student Orientation Program (NSOP) effort, Columbia Health introduced a series of videos to succinctly explain the services available to students as they begin their studies. Columbia Health 101 and Understanding Health Insurance are shown during Health's presentation at NSOP events.

Cooking Safety
Cooking Safety with Columbia Housing

One of the best parts of living in part of Columbia Housing is having access to a kitchen. This video includes easy tips for students to follow in order to keep the residence halls safe from cooking-related fires.

Sylvia's
A Meet and Eat with Sylvia's Restaurant

Sylvia's Restaurant of Harlem visited John Jay Dining Hall at Columbia University on February 16, 2017. This video is part of a larger series of Dining events called Meet and Eat, in which celebrity chefs visit campus to prepare signature dishes and visit with students.

sustainable cu instagram
Sustainable Columbia Brand Promotes Plan

The Sustainable Columbia brand is consistent across its new web presence and its social media channels. The hashtag #SustainableColumbia, green lights in Lerner Hall, and announcements across Facilities and Operations' portfolio of websites increased awareness of the new sustainability plan in April.

May the Fourth
May the Fourth Be With You

On May 4, staff members in John Jay Dining Hall donned Star Wars costumes and welcomed students for an all-day movie marathon. A video promotion for the event performed exceptionally well on Facebook, with one commenter saying, "This is why Columbia University Dining is the best thing about Columbia!"

CUFO Holiday
Season's Greetings Video Holiday Card

Members of Facilities and Operations wished the Columbia community happy holidays last winter in this compilation video.

Flu graphic
Flu Fair Facts Social Media Campaign

To promote its annual flu fair on social media, Columbia Health created a series of flu fact graphics aimed to dispel common flu myths.

Ken Westrick
Ken Westrick Project, Video #1

Columbia Housing partnered with Ken Westrick, CC'20, for a look at what makes Columbia home. For this first episode, Ken looked at the people that make our campus a better place and deserve to be recognized. This video features Mike, a Public Safety officer who works at Carman Hall.

commencement video screen capture
Building Commencement Video

Each year, months in advance of Commencement, Facilities and Operations begins the complex process of transforming our campus into a series of auditoriums and event spaces to celebrate our graduating students. This video documents the building of Commencement.